EOS Magazine

From analytics to security tools: The tech highlights of the EOS Group.

Year after year, EOS invests in new technological trends. Four examples show how EOS clients, and consumers, can now benefit from these technologies.
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Interview: “The secured receivables market is all about relationships”

EOS has greatly expanded its expertise in the processing of non-performing secured loans in recent years. Experts from two EOS countries share their experiences and provide insights into two very different markets.
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The largest investment in EOS Matrix business history

Despite the turbulence caused by the Covid-19 global pandemic, EOS Matrix continues with a successful business practice, which was marked with the most significant individual investment accomplished in the new business 2021/22 year.
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What are we waiting for?

Law on the protection of consumers of financial services is contradictory and it's making huge damage to the financial system of Republic of Serbia. Changes are needed.
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New CEO Marwin Ramcke: “We are going to set new benchmarks in the financial industry.”

Marwin Ramcke leads the EOS Group as new CEO. In this interview he reveals his plans for the future and discusses the challenges he sees managers facing today.
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EOS 2021 Chatbot Survey: How employees and customers profit from AI.

Chatbots relieve employees of simple tasks – giving them more time for more complex customer issues and increasing their satisfaction.
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EOS 2021 Chatbot Survey: Two of three companies already use bots.

Nearly two thirds of European companies are already using chatbots – and this number is growing. But they are still leaving a lot of potential untapped.
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International debt collection at EOS: Globally connected against the COVID-19 crisis.

The COVID-19 pandemic has made international debt collection even more challenging. The EOS partner network is a reliable point of contact during the crisis too – thanks also to an efficient IT platform.
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CEO Klaus Engberding on the EOS Group’s corporate responsibility.

How can business practices improve the world? The corporate responsibility strategy of EOS consists of four actionable areas. Its motto: Changing for the better.
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