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Get in touch. We're happy to help.

Do you have a question or a specific request regarding your claim?

Pay now, set up a payment plan, or check your balance

You can easily make a payment online through our payment portal - without having to register - by logging into your account or creating a new account if you don’t have one yet. To ensure fast and secure payment processing, please have your personal case number (CEID) ready.

Use our payment portal

You can find answers to the most frequently asked questions here.

In the Frequently Asked Questions (FAQ) section, you’ll find answers to the most common questions about receivables management. Need help understanding a specific term? The glossary provides an overview of technical terms specific to receivables management.

Go to the FAQ Go to the glossary

Didn't find the answer to your question? Get in touch with us - we'd be happy to help.

Together we will find a solution. Our operators will be happy to assist you Monday to Friday, from 8:00 a.m. to 6:00 p.m.

Call us

Do you have a concern? Let us know.

Would you like to resolve an issue or submit a formal complaint? Simply get in contact with us, and we will look into your case immediately to find a solution.

Find details about our complaint procedure

Ready to work with EOS?

Discover how EOS can help you as a client or partner. Find out about our services and career opportunities.

Does your company have outstanding receivables?

We have the right services for you. Whether prevention, fiduciary collection, or debt purchasing - we support you in receivables management!

Explore EOS Services

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Careers at EOS

We give our employees the freedom to make their own decisions. And we encourage independence, courage, and team spirit. Together, we make the impossible possible.

Visit our career page