Two employees looking at computer screen

We get your cash and keep your customers.

We create win-win-solutions.

We understand your debtors and your business. And always come up with tailored solutions that suit both sides. For the right solution we combine talent with technology, brains with bytes and emotional with artificial intelligence. In Germany, we invested 90 million in smart financial services, so we know your debtors better than anyone. And to serve you better than anyone. Whatever financial problem you've got–you can count on us: we'll save you time, money and customers. We're happy to help. Just get in touch.

Smart financial services.

  • Get your cash – leave the risk to us.

    We buy your receivables and take on the risk of non-payment for a fair price. We take a random sample and let our tried-and-tested algorithms do the maths to predict the value of your debt portfolio. Your benefits: instant cash flow, a positive impact on your balance sheet – and freedom from the burden of unpaid debts. And, of course, peace of mind that we’ll treat today’s customers as tomorrow’s customers.

    We purchase portfolios of various compositions and any status: unsecured, or secured by all asset classes. Our current clients are larger banks, insurers and loan providers.

  • Let us save you time and money.

    Handing responsibility for debt collection to EOS saves you time and energy and gives you peace of mind. We contact non-paying customers, both B2B and B2C, through all available channels. And we use tact and professionalism at all times to maintain positive relationships with your customers, using legal proceedings only as a last resort.

  • We work across borders, without borders.

    Different languages, legal systems and customs: that’s what makes international debt collection challenging. We make it easy for you. EOS works across borders, without borders.

    We can help you in two ways: with our Cross-Border Solution or our Shared-Service Solution.

    Cross-Border Solution

    • Allocated EOS representative in your home country
    • Your EOS representative understands your language and your needs
    • We take charge of debt collection, making full use of our local expertise
    • Partners in over 180 countries
    • EOS acts with integrity, tact and professionalism as it is understood in each locality

    Shared-Service Solution

    • Group-wide harmonisation of processes
    • Get your money fast – process moves quickly with automated escalation steps
    • Binding SLA
    • Skip tracing and first letter with legitimation within 24 hours
    • First phone call within 10 days
    • Low risk – no success, no fee
    • Highest security, legal and ethical standards

    Innovative technology for international debt collection

    Our IT platform optimizes global workflows by regulating automated case transfers between partners around the world. The platform ensures direct, transparent and real-time communication. EOS Global Collection

    References

  • Let us do the work for you.

    When we manage your receivables, we monitor payments and send reminders if necessary. We use our expertise and experience to talk to your customers in the right tone of voice, at the right time, and via the right media. So you can be sure that we get your cash and keep your customers. And you can do what you’re best at: your core business.

  • Reach every recipient, every time.

    Regardless of what you know about your customers, if you cannot contact them by post, you’re in trouble. Products won’t get delivered, invoices not served, and advertising will miss its target. The result: added costs and unpaid debts.
    But help is at hand: we can take your existing database and identify errors before correcting them to ensure your post reaches every recipient, every time.

  • Customer Credit Checking – be sure your customers can pay.

    Buying and selling is the very essence of business. But when customers are unable to pay, they can threaten your success too, especially where large B2B transactions are concerned.

    Our continually-updated index protects you from this risk by telling you how creditworthy partners are.

    We calculate a creditworthiness index from financial data, investments and collateral, which are weighted according to economic relevance. It’s easy to use and will quickly pay for itself by avoiding defaulting customers.

  • Only do business with solvent customers? Now you can.

    Knowing your customers’ creditworthiness before doing business with them is essential to avoid non-payment.

    Many companies check customers’ creditworthiness before the first sale. But with extensive databases and cutting-edge technology, we flag up any potential problems as they arise, even for existing customers. Knowing every customer is solvent before every sale reduces costly recovery procedures.