Start Date: Negotiable
Type of Employment: Full-time (40 hours per week)
Salary: 1250 EUR/month (+ bonus paid semi-annually), final salary amount depends on the candidate's experience and skills
Job Description, Powers and Responsibilities
Are you looking for a change and interested in applying your experience in a successful international company, or are you ready to learn something new? Can you communicate with different types of people and want to improve at it?
Become a member of a stable team in an international company operating in the field of debt collection and management in more than 25 countries around the world.
You will work with large, reputable, mostly international companies (banks, insurance companies, telecommunications companies, etc.) not only in the area of receivables management.
We offer you interesting work during which you can apply and gain a considerable amount of professional knowledge from various fields. You will use your communication skills, argumentation and handling of difficult conversations. The goal is to find acceptable solutions in various life situations in which clients find themselves. You will provide them with solutions to problems and help reach an acceptable conclusion for both parties.
It doesn't matter what experience you come with, we train colleagues to be real specialists. And they constantly have the opportunity to improve and grow.
We offer the opportunity to complete training on legal minimums, bankruptcies, inheritance proceedings, executions, debt collection, financial education and, of course, our internal processes.
In written and oral communication, you will primarily use the Slovak language, however, knowledge of other languages such as Hungarian or German is an advantage. Knowledge of English is an advantage, but not a requirement.
Your job will include:
- telephone communication for the purpose of resolving the client's financial situation - debt settlement
- representative demeanor and professional provision of information (advice) and/or negotiation
- creation of installment agreements and their reminders
- working in the company's internal system according to current procedures and processes, processing reports
- representing clients
- communication with public authorities and other relevant institutions or clients
- professional development and growth realized through internal training, active participation in projects or external educational activities
- possibility to propose improvements to internal processes
- close cooperation across departments and also with a law firm
We appreciate experience in communicating with clients, but we will fully train you in everything you need through quality internal mentoring.
Employee benefits
We offer our employees a wide range of benefits, you can find out more HERE.
Information about the selection process
If you are interested in this offer, please send your professional CV to our e-mail address. At the same time, we ask you to include your consent to the processing of your personal data in the job application. Please contact us exclusively by e-mail at [email protected]. We will contact selected candidates by phone. The company reserves the right to contact ONLY SUCCESSFUL CANDIDATES.
Employee requirements
- Candidates with education are suitable for the position
- secondary education without graduation
- secondary education with graduation
- post-secondary/higher professional education
- university student
- university degree I. degree
- university degree II. degree
Language skills
- Slovak - Expert (C2) or English - Intermediate (B2)
Other knowledge
- Microsoft Office 365 - Slightly advanced
- Microsoft Outlook - Slightly advanced
- Microsoft Word - Slightly advanced
- Microsoft Excel - Slightly advanced
- The position is suitable for a graduate: Yes
Personality prerequisites and skills
- representative demeanor and professionalism in communication
- discretion, adherence to ethical principles and loyalty
- knowledge of English is an advantage, not a requirement
- knowledge of Hungarian/German is an advantage, not a requirement
- assertive behavior
- interest in personal development and education
- criminal, moral and ethical integrity
- precision, responsibility, ability to work in a team and at the same time fulfill individual tasks
- ability to work dynamically and efficiently
- ability to communicate your ideas so that they are correctly understood
- orientation in favor of the employer and building his brand
- hard work, consistency, flexibility and loyalty
- empathy, respectful and polite demeanor
- proactive and pro-client approach, willingness to help and advise, sharing knowledge
